At Zavio AB, we value your personal privacy and strive to protect your personal data in the best possible way. This policy explains how we collect, use, and protect information about you when you use our services.
We collect personal data that you voluntarily provide when you:
Fill out forms on our website.
Contact us via email or telephone.
The data we may collect includes:
Name.
Email address.
Phone number.
Company name.
IP address.
We may also collect data through automated tools, such as tracking pixels, to analyze website user behavior and improve our services.
We use your personal data to:
Provide and improve our services.
Communicate with you and respond to your inquiries.
Send newsletters and marketing materials, provided you have consented to this.
Perform profiling and analysis to provide you with relevant information and offers.
Legal basis for processing: We process personal data based on the following legal grounds:
Consent: For example, when you sign up for newsletters or accept cookies.
Contract: When we need to process your data to provide our services.
Legal Obligation: For example, to comply with accounting obligations.
Legitimate Interest: Such as improving our services, maintaining statistics, or marketing relevant offers.
We do not share your personal data with third parties, except when required to:
Provide our services, for example, via third-party providers of email marketing or analytical tools.
Comply with legal requirements or official decisions.
All our third-party providers are subject to binding agreements ensuring that your data is handled securely and in accordance with GDPR.
International Transfers: Some of our third-party providers operate outside the EU/EEA, for example, in the USA. When personal data is transferred to such countries, we ensure that appropriate safeguards are taken, e.g., through the use of the EU Commission's Standard Contractual Clauses (SCC) or other approved protection mechanisms in accordance with GDPR.
We store your personal data for as long as necessary to fulfill the purposes set out in this policy or to comply with legal requirements.
Retention Recommendations:
Customer Data: Stored for a maximum of 7 years to meet the requirements of the Swedish Accounting Act.
Marketing Contact Data: Stored for up to 2 years after the last interaction, unless consent is withdrawn.
Website Data (cookies and tracking): Automatically deleted after 1 year.
We use cookies and similar technologies to enhance your experience on our website. These are used to:
Analyze traffic and user behavior.
Remember your settings and preferences.
You can manage or disable cookies through your browser settings, but this may affect the functionality of our website. You can also change your cookie settings at any time via our cookie banner at the bottom of the website.
We take the following technical and organizational measures to protect your personal data:
Encryption of data during transmission (SSL certificate).
Access control with two-factor authentication (2FA).
Regular security audits and penetration tests.
Automatic backups and redundancy to protect against data loss.
You have the right to:
Request access to the personal data we hold about you.
Request the correction of inaccurate data.
Request the deletion of your personal data, under certain conditions.
Object to or restrict the processing of your personal data.
Withdraw your consent for marketing at any time.
You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) if you believe our processing of your personal data violates current data protection legislation. More information is available at www.imy.se.
To exercise your rights, please contact us via email: info@zavio.se.
We may update this policy as needed. Any changes will be published on this page. We recommend that you review the policy regularly to stay informed.
If you have questions regarding this privacy policy or our processing of personal data, please contact us at info@zavio.se.